Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239423 Views
  • 2 replies
  • 2 kudos

Resolved! Unfair charges

Being charged £9 for 2 apparant calls to 118118 in october,but I would never use DE even on my land line.Informed 02 and they have put in a complaint.I admit to using pictures sending,but I wont pay for items I havent had.Perhaps as its xmas they are...

Hooverman by Level 1: Joiner
  • 1102 Views
  • 4 replies
  • 0 kudos

Resolved! International Calling Service

Hi On Friday (17th) I received a message from O2 saying that I've been invited to test their new International Calling Service with a link. The attached link was https://www.o2.co.uk/intertrial I was excited for this as I used to use the World Chat q...

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Anonymous by Not applicable
  • 5887 Views
  • 38 replies
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Resolved! Using my phone is US

I am in the US and want to use my pay monthly UK phone for wifi and photos....no calls....is there a charge?

CN2 by Level 1: Joiner
  • 996 Views
  • 4 replies
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Resolved! £20 for 20gb what’s the catch?

Signed up today for £20 for 20gb pm/12months , which includes free minutes and texts, billing came through this evening @£33 per month.....unable to get an answer as to why....Can anyone shed any light. Thanks!

Anonymous by Not applicable
  • 5694 Views
  • 18 replies
  • 0 kudos

Resolved! 4g is being displayed, but I cannot access the internet

Hi, I used up all my data for November. My data was reset on the 1st of December. However, since then I have not been able to used the internet (since December 1st) without being connected to the WiFi. Data is enabled, and 4g is displayed. I have tri...

Anonymous by Not applicable
  • 1763 Views
  • 9 replies
  • 0 kudos

Not in my order

I just ordered a phone yesterday and it had my confirmation or order number and I go into my 02 this morning and it isn’t in my orders?I’m a tad condused

Anonymous by Not applicable
  • 954 Views
  • 5 replies
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Resolved! Swap my SIM

I ordered a new SIM but the Swap my sim website don't work properly. It does send me a PIN but does not load the next page. After I retried for 3 times, it says I had hit my limit for the day.

Anonymous by Not applicable
  • 3620 Views
  • 11 replies
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Resolved! Keeping my original number

Apologies if this has been asked before! How long has it taken people to have their original number from another network ported over to o2? I’ll have been waiting a week tomorrow, according to the help page, I should receive texts confirming this & o...

Anonymous by Not applicable
  • 1514 Views
  • 6 replies
  • 0 kudos

Resolved! What is the happen with my bill??

Hellomy name is Donghyo kim I used to be a student in Oxfordat that time I paid monthly with my bank account. after my course I moved to Korea and when I left england I went to O2 shop in london and then I stopped my O2 service However!!! I read emai...

Anonymous by Not applicable
  • 1313 Views
  • 6 replies
  • 0 kudos