Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Charged for call that wasn't answered

Why was I charged £3 for an 18second call that wasn't answered

Resolved! New O2 customer - just moved across from 3: Roaming questions

Good afternoon, I was a long time customer with VF, having worked for them for several years, then moved across to 3 about 4 years ago, but got fed up with no roaming and the price creeping up. I've just taken delivery of a sim for the £7.99 30gb dea...

Resolved! NHS discount

How can I add NHS discount

Order that I am not exoecting

I have just received a text saying that I have placed an order NC84071495. I don’t know what this relates to as I have not placed any orders with yourselves.

Credit check

I applied for an £8 30gb pay monthly contract over 2 days ago and still haven't heard back - in the contract it says the offer expires tonight, I really want to get this sorted so I can change over from my old provider ASAP - In 2 days I will be with...

Resolved! Mystery calls

Keep getting calls all morning from someone who claims to be from 02, to lower my bill from £12 a month to £7 a month, is this genuine

Resolved! Lost contact numbers

I accidentally out my cellphone through the washing machine and tumble drier this morning and it seems to have lost all my stored numbers on the SIM card.