This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271759 Views
  • 2 replies
  • 2 kudos

Resolved! Credit referrals

Tried taking out another contract earlier on today and said was unable to continue at the end of checkout and it said something like it's something to do with credit referrals this is my first contract with o2

Ryan1 by • Level 1: Joiner
  • 1436 Views
  • 3 replies
  • 0 kudos

Resolved! O2 4G roaming in Spain

Hi,I’m considering changing to O2 on their 50GB sim only for £30 from Three UKI’m just wondering if O2 Offer 4G roaming in Spain? I’m going on holiday in may! Three uk only offer 3G roaming at the moment unfortunately unlike EE and Vodafone which off...

Resolved! No 4G coverage while in Spain

I have been to Spain numerous times whilst being with 02 they have recently incorporated the use of all calls text and data to be included in normal allowances when in the EU. But when ever being in Spain I have never been able to receive 4G coverage...

Cap Call Charges

My son has learning difficulties, How can I cap calls on his plan?

optomism by • Level 1: Joiner
  • 1161 Views
  • 4 replies
  • 0 kudos

Number is unrecognised

I ported my number from BT to O2 back in May when I got a new S8 on a monthly contract and since then a lot of people that try to call me have got the message 'number is unrecognised'. It's happening a heck of a lot. Occosionally the person that is c...

Resolved! Change of Email address

Hi, I have changed my email address a few months back trying to look at my bill on line but noticed they are sending stuff to my old email address. How do I change my billing info to go to my new email address and not the old address. Help anyone!!

LS by • Level 1: Joiner
  • 750 Views
  • 2 replies
  • 0 kudos

Resetting voicemail pin

Hi all, just upgraded to the iphone XS, it has reset my voicemail PIN of which was personalised. I have rung customer services twice and spoken to people that fail to understand the language I am speaking, I have also tried using an online Guru. I ne...

Resolved! WWE Charges

How can a company charge my account with charges that I haven't asked for, don't need and are not a part of my contract . I have checked on line and it seems that a lot of people are getting charged this £2.50 per week, for nothing. You don't know ab...

Anonymous by • Not applicable
  • 28067 Views
  • 12 replies
  • 0 kudos

Resolved! Two o2 Sims. Want to keep original number

Hi guys. I am an existing O2 customer. Just got a new phone and SIM. Attempted SIM swap which didn't work. Contacted call centre who told me SIM swap wouldn't work in my situation. Explained I wanted to keep original number and not change to new numb...

Mike by • Level 1: Joiner
  • 1555 Views
  • 5 replies
  • 0 kudos
Top Kudoed Authors
View All
Top