Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 329166 Views
  • 2 replies
  • 2 kudos

Roaming in Rhodes, Greece

HiI’m off to Rhodes next week and have been reading up on the possibility of connecting to Turkish network(s) whilst there, and therefore being charged for roaming outside of Europe. I’ve switched from auto to set my network selection to O2 manually,...

mswanston by Level 1: Joiner
  • 4536 Views
  • 4 replies
  • 0 kudos

WiFi calling stopped working

My WiFi calling stopped working a couple of days ago and no matter what I did I couldn't get it to work. Live chat said I needed to reset my network settings so I did but still won't work. Called CS and spoke to network services and they said it's sw...

Xperiafan by Level 1: Joiner
  • 6289 Views
  • 8 replies
  • 0 kudos

Resolved! Sim only

Hi, just ordered a sim only contract yesterday and awaiting delivery, how long does this normally take? Thanks.

Ryanjay by Level 1: Joiner
  • 2004 Views
  • 8 replies
  • 0 kudos

Resolved! What does a Spend Cap cover?

Last night, my son ran out of data, so I phoned and put a spend cap on. He then found the internet worked for him. This morning, when he woke up, there was no access,a nd he got another message, saying that he was out of data. Does the spend cap cove...

ruth_jean by Level 1: Joiner
  • 11923 Views
  • 8 replies
  • 0 kudos

Resolved! What’s up with this age restriction?

Trying to remove this website restriction from my account, although they know I’m over 18 . How do I remove it?

Hotpain by Level 1: Joiner
  • 3690 Views
  • 12 replies
  • 0 kudos

Resolved! Travelling to Tunisia (next week)

Hi guys, can anyone tell me options and costs with regards to calls/data etc for travelling to Tunisia for a 2 weeks holiday? Thanks in advance,John

Device Plan Payoff

Anyone know why O2 won't allow you to make payments to your device plan online? (as in to make additional payments, or to pay it off?) the only option I can see to pay it off is via the upgrade route...

Resolved! Switching from Monthly to PAYG

Hi, I'm currently on a Lumia with monthly payments to O2 but looking to get a Huawei and switch to PAYG. Do I just make the purchase and visit my O2 store to change the contract and transfer data etc? Might there be difficulties transferring from non...

Aldi by Level 1: Joiner
  • 3470 Views
  • 12 replies
  • 0 kudos

Resolved! Charges for calls in Mexico

Have just received my monthly bill and I have nearly £30’s worth of calls on my bill, but I checked upon arrival in Mexico just in case and it’s included within my tariff, any ideas please?