Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Additional charges

I have had £4.50 charged to my account for something called “lasevia limited”. I have no idea what this is and have made no such purchase. Can anyone help with what this is? It looks like you landed on a popular topic that many are viewing! Why not r...

Resolved! Help

Need card help

Resolved! account details

Hi, i want to change my accounts ownership from my dad to myself. How can i do this because the customer services phone line keeps hanging up on me.

Resolved! Additional contract

Hi does anyone know if I can get an additional contract Tia x

Resolved! Rediculous data usage

Having changed my tariff to the 2gb data tariff 3 weeks ago I’ve had nothing but issues and poor customer service with empty promises.Prior to the Chang over my monthly average of usage was 600gb only. On the new 2gb allowance the data lasted two wee...

Resolved! Business SIM card cancel

Will I be able to use the same number on my new device when I cancel business contract. And start new

Resolved! Problem with transferring number

Moved to o2 on 9/10/, was told that my number from my previous provider would be transfered accross on 10/10 having given them a PAC code on the 9/9 when I bought the contract and phone. Lost signal on old phone and sim on 10/10 at around midday, but...

Resolved! Re-arranging delivery

I've ore ordered the galaxy s10+ , I'm anticipating delivery on the 8th however I'm not going to be home as planned. Can I re-arrange deliver furva specific time or another location or date beforehand?

Resolved! I fitness extra charges

Got charged an extra £12 for apparently downloading I fitness.. contacted 02, they put me through to ifitness 03333217014 who unsubscribed me from this and will refund via the post office.. hope this helps someone else!

Voice mail does not work in New Delhi

Voice mail does not work in New Delhi. I can't call it using either 901 or +44901. It either does not connect at all or goes to an indian voice saying the network is too busy! This has been for a week now. It totally sucks! The help page gives a numb...

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