Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Samsung active 2 - Mobile Service

Good Afternoon, Had my Galaxy Active 2 watch for a couple of months now, I Have been trying to connect my smartwatch to o2'S Mobile service? But i am unable to connect? Is this something i can get working or is o2 not available for smart watch'es yet...

Resolved! Contract due to end

Hi, my 24 month contract which is for the sony phone + unlimited minutes, text and 500 mb of data is due to end in January 2020. I wish to stay with 02 but I'm also still very happy with the phone so have no wish to upgrade or get a new one. Will tha...

Resolved! When I signed up for my new contract

When I signed up for my new contract simm l was told to text Loyalty to number but ever time I sent it it was blocked

Resolved! Cancel

I want to cancel xxxxxxxxx and xxxxxxxxx. I'm deaf so no call please [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Upgrade

Can you please contact me regarding my upgrade. I want to upgrade to the iPhone 11 with the same data and packages I still have for the amount of 12 months

Resolved! 2 contract , one account

Hii have an o2 contract currently, i am looking to buy a phone for my daughter. When i add to basket , it says i am upgrading. how do i get 2 seperate phones on 1 account? kind regards Harv

Resolved! Change date of direct debit

Hi I want to change the date my direct debit comes out of my account

Resolved! Media messages

Just check my wife's and my mobile account we have been charged media messages we also have unlimited texts and calls was never told about these also when quiered the bill the customer service ended call as they didn't like when asked why bill was hi...

Resolved! set up direct debit

can I set up a direct debit

Resolved! New contract from 3rd Party but keep my number

Hi all, I’ve been with O2 for 16+ years and now I’ve seen some brilliant O2 contract with 3rd parties out there because of Black Friday.What I’d like to know is that if I get a new contract through the 3rd party site (but still on O2) can I port my n...

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