Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 121623 Views
  • 27 replies
  • 5 kudos

Resolved! ORDER DID NOT RECIEVE

Hi, i just order a new sim card from O2 and i haven't recieve anything yet. It has been 1 week already. [personal information removed]

Anonymous by Not applicable
  • 675 Views
  • 3 replies
  • 0 kudos

Resolved! Tarrif ?

Hi , a question ? i have 3 phones on different tariff , my daughter had no wifi at home so she has the most expensive oneO2 refresh 24 20gigShe has now moved house and is able to get VM and now has wifi , so she uses less than 3 gig a month .I called...

Rongtw by Level 3: Thinker
  • 882 Views
  • 6 replies
  • 0 kudos

Resolved! Phone Bill

Why is my phone bill not a VAT invoice

Anonymous by Not applicable
  • 1326 Views
  • 3 replies
  • 0 kudos

Resolved! Data usage disappeared in less than 1/2 an hour

Last Thursday (11/5) I got a text from 02 to say I'd used 80% of my inclusive data.less than half an hour later I got another text to say I'd used 100%. I was at work at the time, I had left my screeen on to measure my number of steps whilst at work ...

Anonymous by Not applicable
  • 1166 Views
  • 3 replies
  • 0 kudos

Resolved! Billing

HiI've just had my latest bill for the period 7th April - 7th May however, I need to find some info based on texts sent on the 11th May which won't be until my next months billing period. Is there a way to see this info without having to wait until I...

Anonymous by Not applicable
  • 1325 Views
  • 2 replies
  • 0 kudos

Resolved! user name change

My email address has changed from [removed]@talktalk.net to stephennbabs**Personal info** Therefore my User name needs to change. How do I do this?

Anonymous by Not applicable
  • 796 Views
  • 2 replies
  • 0 kudos

Resolved! Monthly charges

Is anybody able to tell me why I have been charged extra this month for 02 refresh. This is the first time it has appeared on my bill. Is this now an ongoing monthly charge or a one off payment? Thank you.

Anonymous by Not applicable
  • 821 Views
  • 5 replies
  • 0 kudos

Resolved! Quickest Way to End Contract?

Hi all, So I've had my contract for just coming up 2 years, I got the deal through mobiles.co.uk and I've sworn by it ever since, my contract ends in October but I do have the option to pay it and upgrade. Thing is, is that I can pay it all in the on...

Anonymous by Not applicable
  • 1047 Views
  • 5 replies
  • 0 kudos

Resolved! contract

Hy!Good Morning! I would like a contract to my phone number but i ordered a sim card but i'm not sure good for me. order number is ******.Please checking?

Anonymous by Not applicable
  • 1107 Views
  • 2 replies
  • 0 kudos

Resolved! Request

Hi ! please any help to find out when is the date of my renovation contract - monthly contract with O2 as I spend 40 minutes to do like someone told me to open my O2 account and it will be show all - no - it,s not working - any advice. any help as I ...

Anonymous by Not applicable
  • 640 Views
  • 2 replies
  • 0 kudos