Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! end of contract unlock phone

I am coming to the end of my contract and want to change operator. How do I unblock my O2 iPhone

Resolved! Order status

Hello, i have placed an order yesterday, and i today i checked my account to see if the order is being processed but there’s nothing there

Resolved! Request paper copy of bill

I would like to request a paper copy of my latest phone bill

Resolved! delivery

hey, how do i reference a next door neighbor in case im not in between times of a delivery?

O2 credit referrals issue

Hey guys! So my scenario is nothing new as I've read countless instances of the same. Just wondering what my options are at this stage: Bought contract, got to end of 24 month contract. For ease, let's say it was £20 a month. In month 25 I call up an...

Mobile data roamng

Hi I have a Nokia 3.1 on an o2 pay monthly contact that includes mobile data. Mobile data always works in UK, and worked in Switzerland in August. It has failed to work in Madeira in September and Portugal in October. Contacted 1st and 2nd line suppo...

Cancelling o2 refresh right away

I've just taken out an o2 refresh contract of just one month and paid off the phone up front. I want to cancel that contract right away so just pay for one month's use. I've just spoke to someone on the live chat and they say that's not possible, eit...

Resolved! O2 Travel Inclusive Zone Bolt-On Not Activated

Hi,We’re currently travelling in the USA and we both have the same sim-only deal with O2 (£25 per month both have travel bolt-ons added to our accounts).on arrival here we got the usual roaming text from O2 and mine was as expected - 120 calls and te...

Resolved! Hi I am wanting to get my phone back on. I am currently on the sick As I have had major surgery

£110

Network

Is anybody else having issues with 4g not working and trouble staying connected in a phone call both using WiFi and traditional also sending texts?

custom-community-header-logo.text

Forum Posts