Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

o2 and there silly restrictions

iv just joined o2 and i have to say im SERIOUSLY considering cancelling the so called "contract" where your not allowed to do jack ******! i cant use youtube, i cant use facebook, i cant use iplayer, i cant use vpn - im paying for this bloody contrac...

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Resolved! Call charges in Eire

I will be traveling down to Dublin from Belfast next month and i was wondering what the charges in call were in Southern ireland.

daveygh by Level 1: Joiner
  • 2 replies
  • 0 kudos


i keep getting the message not registeon network how do i put this right

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Data top up

Can I set a block so my daughter cannot add extra data to her monthly allowance?

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Resolved! Minus Balance Brought Forward

I received my monthly bill and it's saying the balance is £16.50 which is strange because my usual bills are around £40 mark. When I went into the breakdown it says 'balance brought forward -£30.80'. I'm not sure what that means? Do I only owe £16 or...

murph01 by Level 1: Joiner
  • 14 replies
  • 0 kudos

Resolved! want to end contract

I want to end my contract without upgrading as I found a nice contract with o2 but didn't give me the option to upgrade to the one I want. Can I do this?

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! Spam text message?

Anyone know if these are genuine O2 phone numbers? 0345 450 1502 0203 640 9026 I've just received a text asking me to call them - the live chat folk say the text is from a spammer but I've just changed my password and the confirmation has come from t...

Anonymous by Not applicable
  • 16 replies
  • 0 kudos

Not receiving texts

My Samsung s7 is not receiving texts. I am able to send them but don't get them back (when I know they've been sent by other people,. Anyone heard of this?

Anonymous by Not applicable
  • 8 replies
  • 0 kudos


New business and new contract phone and today i receive a text from O2. We have barred your phone. If you did not request this please call this number? Oh yeah great with no access to 4G or phone cos you have bloody barred it.............why ????? an...

Anonymous by Not applicable
  • 10 replies
  • 0 kudos