Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

How to add police discount code

got a new monthly o2 contact , was given a code in store to redeem police discount.told to sign in and add code----signed in ---where does the code go?? i was told it was self explanitory, its not [Edit: topic title clarified]

HAC by Level 1: Joiner
  • 2182 Views
  • 8 replies
  • 0 kudos

Resolved! I'm appalled at the number of automated calls I receive approaching my bill payment day

I'm appalled at the number of automated calls I receive approaching my bill payment day. Literally had 4 calls in a matter of 2 hours from the O2 automated system 0330 123 number requesting I pay my bill straight away otherwise I would be paying £3.5...

Resolved! How do I get my deposit back?

Hello, I want now have I get bac my deposit? I pay 200 pounds and after my order decline howe I get back my money

Martins by Level 1: Joiner
  • 910 Views
  • 3 replies
  • 0 kudos

Number transfer

I upgraded my phone over a week ago and transferred to O2. My previous network provider gave me a PAK code but I am still waiting for my number to transfer over. I was told this would take 24 hours. Any idea when this will happen?

GillK by Level 1: Joiner
  • 880 Views
  • 3 replies
  • 0 kudos

I am been neglected all I want is to ask why do I need to pay 2 network provider for only 1 phone?

Dear Sirs I want to ask why for only 1 phone I am paying 2 provider? the tel no is [Removed] the other provider is Three, who according to them they have given me a pac code so the contract with Three will finish, and I can start afresh with yourselv...

Out of Stock

Can i request for another phone if the one i ordered for is out of stock and payment has been taken.

Resolved! Changing direct debit

Hi there,I would like to change my direct debit.How do I go about doing this?Many thanks,Ben

O2 sim only contract

Hello, I am soon to turn 18 and want to start getting everything in order to build my credit score, so i have an o2 pay and go, i've only been with them a couple of weeks but really like the network and coverage where i am, so I just want to get a pa...