Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Disney+

I've just upgraded when and how can i start using disney plus?

Face book account hacked

My face book account was hacked and they sent me a txt to my mobile +7 (958) 8**Personal info** this was it with a PIN number to change my password and and another txt from this number with the same change my password from this number as well +44 786...

Sim only contract

I bought a new sim only contract... sim is not active yet but how do I fully cancel it? I have changed my mind about it

Unlock code not working

I have been trying to put a different sim in my galaxy s9 and said 'SIM network PIN blocked. Enter SIM network PUK'. The 8 digit unlatch code that O2 gave me doesn't work. Message says 'network unlock request unsuccessful'. Help! [Edit: topic title c...

Resolved! Deal through Mobiles.co.uk

Hi, I’m currently on a 12 month sim only plan with o2. I’m looking at upgrading to the iPhone XR, found a great new customer deal through mobiles.co.ukCould I take this new customer offer and be able to upgrade now or would I have to pay off the rest...

Resolved! new upgrade sim not working

my new upgrade has just arrived i have inserted my new sim into the device and im getting a no service but my other contract phone is full bar of signal

Upgrade, can I use 25% discount code on this?

Hi,I am looking at upgrading my phone and have access to a 25% discount via my blue light card. Can I use this for an upgrade or is it new contracts only? It doesnt state and dont want to sign up for an upgrade and find it doesnt work? Says it comes ...

Resolved! Fixed sum agreement

My parter has just upgraded his phone and he as been sent a fixed sun agreement by email. Dose he need to sign this if so where dose he said it as no forward email address has been added. Or is this just for his records ?

Paying my sons bill

I need to pay his bill but I cant access his detail ie phone number to log him it brings up my phone number but I'm not an 02 customer anymore so I went to my 02 app and his number isnt on my account anymore so i went to bring this product in put in ...

Disney+

My redemption code didn’t work so I am now pay for something I can’t use and can not for the life of me get hold of anyone

O2

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