Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cracked phone screen

I just got the Samsung s20 on a contract. Unfortunately, I dropped my phone and cracked my screen, however, I did get insurance but because all the o2 stores are closed I can't repair it. Is their a way I can get it repaired or have a temporary phone...

Roblox

How can I get a refund from Google charges thaty Don made to mobileThanks kate

Resolved! Fraud

HiI`ve just noticed there is around £15 added onto my bill every month under Premium and Information Services. On investigation i found it was a company called Opera Telecom LTD and a scam. They are taking the money in dribs and drabs £1.25 at a time...

Call waiting

I have Xperia 5 . Not getting call waiting through when I'm on a call . The setting is switched on but it's not working anyone help please

How do i buy data for someone else who is self isolating

My aunty is self isolated and she have ran out of data. How do i buy data for her phone?

Number change

Hi can anyone help me with changing my number it’s really urgent I’m receiving abusive calls and text

Transferring name on account or transferring contract

The account for my phone is in my mums name and has been for years however the email address and bank details etc are all my own. Having read a few posts it doesnt look like it’s possible to transfer the name on the account and I would need to take a...

Hi do I apply my blue light discount code to my new contract

I am an emergency worker who is entitled to a blue light discount of 25% off my o2 airtime plan. I was told that I would have 28 days to apply it to my new upgrade contract taken out over the phone recently. Please can you assist with this query? Man...

My monthly O2 mobile bill has suddenly increased again but I was never told about this increase

Why has my o2 mobile monthly bill has been increased again???is this yet another one of those annual hike??? tracking some Retailed index rubbish??

Porting issue

My phone number was meant to be ported from Vodafone to O2 yesterday. The number that should have been ported is now unreachable and I appear to have been assigned somebody else’s phone number. I’m now receiving texts and calls for somebody else.Any ...

O2

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