Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232312 Views
  • 2 replies
  • 2 kudos

bring my number to o2

Hiim trying already 4 times to bring my number to o2 and it does not go.can anyone help me pls?Thanks

weissyidi by Level 1: Joiner
  • 518 Views
  • 3 replies
  • 0 kudos

Claim back

Iv just got a table on contract. Can I do the claim back

Donna33 by Level 1: Joiner
  • 628 Views
  • 4 replies
  • 0 kudos

Change number from old phone to new and cancel contract

Hello I got a new phone a few days ago through mobile phones direct. I want to take the number from my old phone and put it onto the new one. I am already an o2 customer so the new phone is displayed on the myO2 app account along with my current phon...

Jade2 by Level 1: Joiner
  • 764 Views
  • 3 replies
  • 0 kudos

Resolved! PAYG SIM - Not working abroad

Hello,I have a Pay As You Go SIM from O2 which was activated and used in the UK before travelling to New Zealand. I have just tried to send a text for the first time from NZ but am unable to do so, and have a notification saying "SIM is not provision...

Hannah4 by Level 1: Joiner
  • 3608 Views
  • 18 replies
  • 0 kudos

Payment

Hi does anyone know how to speak to live chat? I am trying to pay my bill but saying I have to Co tact my bank but bank says there's nothing wrong with my card.

Smith1201 by Level 1: Joiner
  • 564 Views
  • 3 replies
  • 0 kudos

Call barred

My phone wont make out going calls or send messages i usually call customer service to get the bar lifted untill i get payed however they just keep cutting the call off before speaking to anyone. Help

Tasha2 by Level 1: Joiner
  • 539 Views
  • 2 replies
  • 0 kudos

Data add on problem

I have increased my tariff data starting next billing date, but I want to buy more data for this month. The app won't let me and just gives me a message about cancelling my new tariff. How do I get more data for this month?

Bravo by Level 1: Joiner
  • 724 Views
  • 3 replies
  • 0 kudos

Transferring my number from Vodafone to O2

I have recently left Vodafone on Friday and received my PAC code. I provided my PAC code to O2 on the online form on Friday evening. It is now Tuesday morning and my number still has not be transferred over. I understand that apparently if done on a ...

SamB by Level 1: Joiner
  • 723 Views
  • 4 replies
  • 0 kudos

Singtel

We live in GU344PP and we cannot get a Singnel on our mobile phone ,we have told you about this befor and nothing has been done about it ,if you cannot fix it we will have no choice to go to another phone company .

Cabby by Level 1: Joiner
  • 486 Views
  • 3 replies
  • 0 kudos