Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

MMS charges

I shared a contacts details with someone else using my iPhone messaging and have been charged for an MMS - surely this can't be right... can anyone tell me please?

Resolved! Is there anyone at 02

Now I totally understand that businesses have been effected by the current covid situation. However I have a fewQuestions.Q1 is there anyone at O2 to speak to about your bill?Q2 why does the web site tell you to call and then when you call the record...

Pay extra on device plan.

Hi, my contract was with Carphone Warehouse, but they moved me over to O2 directly and now all my payments are messed up. I used to make one payment a month and could pay in extra. Now I have to make two payments. One for my tarrif and one for my dev...

GETTING THE RIGHT SIM

The new phone I bought from O2 has come without a SIM as I thought the SIM from my old phone would fit. It doesn't, as it's a micro and the new phone requires a nano. My mistake.Getting in touch with O2 is next-to impossible at present. Can I just bu...

free tv

hi..tried to phone o2 but no joy i got a new o2 plan said free tv...can't find anything on 02 site had the phone 4 days but no tv yet how long do you get to cancel contract if not happy

Billing access

HiHow do I get a copy of my final bill after I have left o2?ThanksJess

Resolved! Loyalty discounts

I have looked at my bills and for the last six months and instead of each month receiving loyalty discounts I am being charged. Also I started a new contract and the loyalty discount has still not been added despite completing all the emaiks sent to ...

number

I've changed from payg to monthly but would like to keep number

Buy data for other number

Can i buy data for my daughter phone

Upgrade Same day delivery refund

I ordered an upgrade last night and paid £9.99 for delivery today, which was supposed to be between 6pm and 10pm. I have had confirmation from the delivery service that the phone will be coming tomorrow instead, which I could've selected for free. Ho...

O2

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