Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111523 Views
  • 15 replies
  • 5 kudos

redeeming issues

i,m tryin redeem my free puchase without any look, 

Anonymous by Not applicable
  • 844 Views
  • 4 replies
  • 0 kudos

Resolved! unusual phone number

hi i have being charged in my free miutes on this number 0014164608549 ic dont know what it relatwes to but also its charged me for tetxing. i ahve not subscribed to this or anything relating to this can you let me know why have you charged me for th...

Anonymous by Not applicable
  • 839 Views
  • 4 replies
  • 0 kudos

Resolved! stop send me "funny" message please

Hello, I am customer of O2 since 2014yr (monthly program Big Bundle 10), but in this last time you started send me "funny message". For example last time I top up my credit this friday (27.1.2017 at 7.45am) and then, this friday (27.1.2017 at 2.33pm)...

Anonymous by Not applicable
  • 829 Views
  • 3 replies
  • 0 kudos

Resolved! payg

I can't top up from HSBC account! 3 and a half hours trying. Anyone else have this problem ?

Anonymous by Not applicable
  • 790 Views
  • 4 replies
  • 0 kudos

Resolved! upgrades before end of contract

Question from a non techy & completely unknowledgeable person 'operating' O2 phone contract for a minor in my name. Can you upgrade before the end of your O2 contract? Question 2 - How do you leave O2 before the end of contract?

Anonymous by Not applicable
  • 1177 Views
  • 2 replies
  • 0 kudos

Help help help me

Hi there I wanted to see if I can ask what the options are for meI have been on o2 contract with device since October 2016, I didn't take any insurance and financial unfortunately a relative broke it beyond repair , I'm without any Device so I can't ...

Anonymous by Not applicable
  • 1185 Views
  • 7 replies
  • 0 kudos

Resolved! Using my phone abroad

Does anybody know the best way or what cost will I occur using my phone in kenya

Anonymous by Not applicable
  • 1293 Views
  • 6 replies
  • 0 kudos

Resolved! I've lost my phone down a grid

I've lost my phone down a grid. I have a month left on my contract and so I've just took out another contract elsewhere. Can I still carry my number over?

Anonymous by Not applicable
  • 1058 Views
  • 4 replies
  • 0 kudos