Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Disney+

I'm looking to put Disney+ on my account. The question I have is can I use it on an xbox

Resolved! My phone is cut off

I need someone to call me from o2 customer service

Scam calls%20from%20Sierra%20Leone

HiAnyone else getting calls from Sierra Leone ?

Resolved! 4G or 5G esim?

Hi I just received my esim pack for my Samsung s20, the pack says 4G but my Sim Card is 5G as the S20 supports 5G. I know o2 5G coverage is patchy at best but my question is do I need and can I get a 5G esim pack?

Sim

I recieved a new sim for my contract and it has been saying no service its been like this for 4 weeks now cant get through to any one

Help

I've just upgraded , received a a sim but i cant make or send calls or text , when I try to make a phone call it says all your calls have been transferred then cuts off !! Help

Resolved! PAC Code

How do I get a PAC code? I used to use 'Chat Online' but cannot find that anymore. Any help would be appreciated. thanks

Pay off contract

Hi, I have a complicated situation with 2 numbers/contracts and basically I want to talk to someone so I can end on contract and pay off the debt on the other and start using it but i cannot get hold of anyone at all, I follow the guide on the phone ...

Cancelling contract during COVID-19

Hello everyone, I am currently trying to cancel my contract as I am due an upgrade but don't want to be charged any further and to move onto a pay as you go sim. However, the only way at the moment to cancel a contract is through calling 202, am I co...

Contract ending

My pay monthly contract has ended. Do I need to contact o2 to let them know I’m not with a different provider or will it just end and no more payments taken?

O2

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