Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18752 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 189608 Views
  • 2 replies
  • 2 kudos

Resolved! Scam ??

Hi I wonder if anyone can help . I received a text message today from 8101921 saying I need to read through there terms and conditions before they release my new phone is this genuine 02 text or potential scam . Many thanks

Ben7 by Level 1: Joiner
  • 1982 Views
  • 2 replies
  • 0 kudos

Used data

How can I see what data I’ve used in current month. I seem to have used nearly all my allowance. This never happens. I’ve been in bed 2 months now recovering from covid virus & always on WiFi. I didn’t use any data at all last month. Any ideas how I ...

Vickied by Level 1: Joiner
  • 748 Views
  • 6 replies
  • 0 kudos

Resolved! End contract

How do I find out how much is left to pay off your contract, my contract ends in July but I’m thinking about paying it off to get a new contract.

Ben1994 by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling contract early

do you pay early termination fee + monthly fee? Or just an early termination fee? Confused

Gemz1985 by Level 1: Joiner
  • 490 Views
  • 3 replies
  • 0 kudos

Resolved! Online account not registering my number

Hi, I'm trying to log in to my online account and then it asks me to register my phone number by sending a text to my number. When i do this and type my phone number in, it says that my number is already linked to another user. How can this be so? I ...

GaryHen by Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Resolved! Ending contract

I want to end my contract which is due to expire in next few days. Do I ask for the phone to be unlocked first and thrn ask for the PAC code? I am moving onto a sim only 1 month rolling contract deal with another network. Also does anybody know the b...

Lolly1 by Level 1: Joiner
  • 1257 Views
  • 3 replies
  • 0 kudos

Resolved! Phone not delivered yet

Hi I ordered my phone yesterday and was supposed to come today? No email received an saying when either??

Mellyp by Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

Resolved! Advice please.

As if we haven't got enough to do.... however, I want the best advice during this current crisis. Grandson's 2 year contract on O2 via CPW is due to expire May 20th (paid by me) He now has a Note 10 bought outright so wants a sim only contract from O...

Cleoriff by Level 94: Supreme
  • 2252 Views
  • 37 replies
  • 0 kudos