Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237473 Views
  • 2 replies
  • 2 kudos

Keep my old number

I had filled in the form to keep my old nimber and supplied my PAC code too yesterday. I see no changes have taken place yet. How long does it take to get activated. My PAC Code will soon expire. Many thanks Allan

a1canmx by Level 1: Joiner
  • 607 Views
  • 3 replies
  • 0 kudos

Help with a credit

Got the contract phone in February was an early upgrade done it through carphone warehouse the phone stopped working and it was sent for repair I aksed for a credit as I was paying for something I didnt have an I was told to ask o2 as I pay them and ...

Ann3 by Level 1: Joiner
  • 586 Views
  • 3 replies
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Resolved! cant pay bill

Cannot get a hold of anyone at o2 regarding my bill. due to not working because of lockdown I need payment extension. How can I do this if I can't speak to anyone

Lainy61 by Level 1: Joiner
  • 837 Views
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Calls blocked due to late bill payment

All outgoing calls are barred as a result of late payment, I have however cleared payment yesterday. The trouble is, once barred you are unable to reach 02 to reconnect you especially as the reconnection aint automatically done once payment has been ...

Wi11 by Level 1: Joiner
  • 1427 Views
  • 3 replies
  • 0 kudos

O2 bill

Hello, I can't make phone calls because the service has been restricted, a voice message says my bill is over due despite the fact that it's not. It's due on the 24th of July. What can I do now? Customer service is not answering. Even when I try to p...

Oula by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

02 billing text scam/fraud?

Got a text today from +447831946238 saying: 02: We were unable to process your latest bill. In order to avoid fees, please update your payment details via (I haven't written the link just in case anyone click it by mistake). I just wondered if this ...

bemily by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Fraud SMS messages circulating

Just received a SMS from 07385797343 purporting to be from o2 saying my payment was declined and to update my billing info from a URL Nearly fell for it but didn't take approprite please

Fraud_SMS by Level 1: Joiner
  • 347 Views
  • 1 replies
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Aboard

Hello, I'm going abroad on Monday. Will this affect my usage on my phone?

abroad by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos