Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

view previous bills

wish to view previous bills

Resolved! SMS from O2 - or is it?

I have received a text message from 07956 251732 saying there is a problem with my billing. I am assuming this is a fraud attempt and I have not clicked in the URL. The text is as follows:O2:We were unable to process your latest payment. In order to ...

engaged message

why would someone get an engaged message when i am not using my phone

Resolved! rolling airtime plan

hi, just had a txt from 02 is coming to an end, but i would like to stay on the same plan.

Resolved! O2 Travel Inclusive Zone

Hi there I'm a bit confused over everything I'm reading about the O2 Travel Inclusive Zone. If I have the O2 Travel Inclusive Zone Extra free as part of my tariff, does that mean that if I go to Canada I don't have to pay £4.99 a day to get the 120 m...

Resolved! On hold

Just been on hold for 1hr 5 mins just to get a message saying we're closed now wtf they wonder why people leave waste of time ringing them

Absolutely furious with 02!

Get some popcorn and get comfy!So, last Friday I ordered an Apple Series 6 watch from 02 and paid for Saturday delivery as wanted it for next day!Turns out they didn’t dispatch the watch, there had been an error.It didn’t arrive Monday so called 02.T...

Roaming not working

My roaming not working but im receive messages, have full signal!I can't make calls and send messages!using: pay as you golocation: Bulgaria Please help

WiFi calls won’t turn on?

Hi, trying to turn on WiFi calls and when I click enable it just has a pop up sending me to my o2... do I have to ask them to activate it ?Also, I’m on a sim only 12 month contract, that’s pay monthly?

Resolved! Unlock age restrictions without credit card

I want to unlock age restrictions for my 02 iPhone but I’ve no credit card and 02 shops r shut due to Covid 19

O2

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