Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237878 Views
  • 2 replies
  • 2 kudos

Resolved! Suspicious Text

My dad got a text today as follows FromO2: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now. second message was a link to website o2-bills.com to me it looks like an obvious scam. ...

BbSean by Level 1: Joiner
  • 58081 Views
  • 19 replies
  • 0 kudos

Resolved! Voicemail notification

I just change my monthly plan, prior to this all was fine. Immediaetly after the new plan was activated I have lost my voicemail notification and also my list of voicemails. If I am left voicemail I no longer get a notification that I have a voicemai...

PaddyC by Level 1: Joiner
  • 769 Views
  • 3 replies
  • 0 kudos

Resolved! End of 24m contract - when does data cut out?

My contract is up on the 27th September according to the O2 app, which also states my bill arrives in 5 days. Is that bill my final bill, or will my contract continue month by month until I terminate it?If it is my final bill, is that the cut off poi...

Resolved! Changing tariff

I was just wondering if anyone would be able to give me some advance and support, I’m looking to change my tariff and on the bottom it says “if you confirm, your next tariff will start on ........ and will cost £24.64 a month. You will continue to pa...

Resolved! claiming samsung watch

Hello, I've just got my new samsung s20 and im trying to claim the samsung active watch, i did all this online so dont have a recipt as such. i have the confirmation but it doesn't all the right info that samsung are asking for. Has anyone else had t...

Resolved! Is this spam

Just found this in my messages on phone. Is it spam please ? I dont use voicemail on my phone.

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Poppysmum by Level 19: Quirky
  • 928 Views
  • 3 replies
  • 0 kudos

Apple Watch Series 6

Hi everyone,I ordered a series 6 44mm stainless steel on Friday (18th) when released, upon adding to my basket it stated in stock order by midnight for next working day delivery, through the checkout process it allowed me to actually choose same day ...

Benlfc by Level 9: Fired up
  • 2460 Views
  • 4 replies
  • 0 kudos

Resolved! voice over wifi

recently joined O2 pay monthly to get voiceover wifi as our signal is so poor, both phones are Samsung A3 and A5 both 2017 models which website shows as compatable. Have registered for the service but still have no option on phones to turn this servi...

Bonko by Level 1: Joiner
  • 1398 Views
  • 6 replies
  • 0 kudos

No incoming calls

My phone receives incoming text messages and I can make outgoing call but recently, when calls are made from another phone to mine it behaves as if it was disconnected. I have recently changed the sim but that has not cured the problem. Some advice p...

Resolved! broken phone

hi all, does anyone know what i can do if my iphone has fully broken and unuseable ? i dont have insurnace for it and my plan doesnt end until 2022

ab4 by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos