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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Resolved! ONEPLUS 7T PRO

Hi, I would love to know if O2 will be selling the Oneplus 7T Pro when announced on 10 October 2019? O2 don't currently sell the OnePlus 7, but do sell the 6 and 6T.

Resolved! Canceling a sim only deal 3 month in ?

my wifes phone contract run out 3 months ago, so we went sim only as she loves her iphone 8, we have now discovered that she can switch to Vodafone and Roam for free in Turkey as part of the vodafones tariff deal, free roaming, but if she does end it...

Arrived abroad Not sending messages or receiving email

Phone has not found provider her in Croatia not normally a problem

Resolved! I want to close one sim card

I not used one number and I want to close

Resolved! I phone 11 pro

If I buy an iPhone 11 pro up front will I be able to carry on with my current sim only contract

Resolved! WiFi calling

O2 have disabled wifi calling on my phone; I have requested this be enabled numerous times to O2, each time they confirm it is authorised and will be enabled within 24 hours but it’s still barred asking me to request access via O2 customer service?!?...

Resolved! iPhone 11 student discount

Hi there I am wondering when the student discount for airtime will be available for iphone 11?

Resolved! Discount for asda colleagues

How to get discount for asda colleagues on o2 phone contracts

Returned a call to sales

I've upgraded to an iPhone 11 Pro and 02 sales rang me today 03303035319 and I sit in a que to find out why I've been rang and I get disconnected from the call after 6 Min, three times this has happened. Can't say I'm impressed with the 02 sales numb...

Name Change “Policies”

I changed my contract name 2 months ago, been with O2 for over a year now. Started off as a £20 a month sim only contract just as I started work. When I created my account I didn’t think to use my legal name, since for some reason I didn’t see the im...

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