Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving

Hi, I am moving to the Republic of Ireland from the UK, but still have around 2 years left on my contract in the UK for my current phone. Am I able to transfer this to an Irish contract and new number, or what have people done in the past when moving...

Can't log in to my O2 app.

I can't log in to the my O2 app. It says it is not available to me. When I log in to the website, it shows a strange email attached to my account. Apparently the sales rep in the O2 shop signed me up with an email (it's an @o2.co.uk email) but I have...

Resolved! Egypt

How much for unlimited data in egypt please

Resolved! Please help

How can you top up data if you are pay monthly and run out need to top up today

Resolved! Mobile data set up

Hi I’ve repaired my Apple Watch to my iPhone XS Max it’s up an running but when I come to set my mobile data back up it’s saying Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting referen...

Phone upgrade failure

I upgraded my phone in 5th Nov , O 2 take you through whole process with no mention of being out of stock until you have commitec to it , why is this ? If I had known phone was out of stock I would not have wasted my time

Resolved! Activate phone after account brought up to date

It has been over 24 hours since I updated my account yet phone is still diverted.

Resolved! Pay bill

I want to pay my bill for number xxxxxxxxxxxxxx. The website will not accept my card. Please can you give me a bank account I can pay off bill. I want to close contract too as I no longer use this number as I am abroad. Kind regards Irfana [Mod edit:...

Resolved! Faulty Phone Replacement

Hi all. I've an Oppo Reno 4 Pro 5G for less than a year and have started to experience a number of issues - charging point not keeping charger/headphones in place, loss of VOOC charging and phone not restarting when rebooting. And now the battery see...

Resolved! How do I find 'account summary' - I want to cancel my 'Extra' (Amazon Prime Video)

How do I find 'account summary' - I want to cancel my 'Extra' (Amazon Prime Video)...any advice gratefuly received....Many thanks

O2

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