Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113132 Views
  • 20 replies
  • 5 kudos

Resolved! Statement

Can I get an email with my last bill on it please.

Franko by Level 1: Joiner
  • 331 Views
  • 2 replies
  • 1 kudos

Bill

I am going to be a day late for my monthly bill it is higher because of last month still owed will clear it in a week will I get disconnected as I always pay my bills

Ozz by Level 1: Joiner
  • 631 Views
  • 8 replies
  • 0 kudos

S20

O2 what a disappointment when you order a new phone and their advert say have you phone 3 days before general release on their network.They then say your phone is out of stock at the moment but we are working on it a week passes no sign of an email w...

Failed by Level 1: Joiner
  • 479 Views
  • 4 replies
  • 1 kudos

Bill

Whys my Bill's so high

Luke1 by Level 1: Joiner
  • 692 Views
  • 10 replies
  • 0 kudos

New contract

I tried to order a new phone online, I paid the upfront cost of £70 which O2 have taken but then the site wasn’t working after that and it kicked me back to the start. What should I do ?

Ljwill by Level 1: Joiner
  • 262 Views
  • 2 replies
  • 0 kudos

upgrade

hi i did my upgrade online can i pick up my phone wif out passport or driveing license?

McKenzie by Level 1: Joiner
  • 208 Views
  • 3 replies
  • 0 kudos

Resolved! Data sharing

Hi was wondering if I can share my data allowance with my wife who is also on o2?

Joe58 by Level 1: Joiner
  • 260 Views
  • 2 replies
  • 0 kudos

Number

I had this sim only deal and wanted to keep my number (*****) I got my pAC code did it well was on phone doing my order with your o2 team they told me after 24 hours my sim been in my phone my number will swop over to the ***** and it hasn’t iv expla...

Edge by Level 1: Joiner
  • 581 Views
  • 3 replies
  • 0 kudos

Resolved! Data Disappearance

Has anyone else had their data just suddenly stop working and disappear from the my O2 app?? I spoke to O2 yesterday and they said it’s a temporary issue but it still hasn’t come back yet.......Help