Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Not any update on my order

Order number: ms-319116550The worst network, I am with EE wanted a tablet so ordered one with monthly plan from O2. I received the confirmation emails and another email to say my tablet is on its way to me. 2 days later I received another email stati...

Resolved! 4G isn't working

My 4G isn't working, and when I try to make a call I get a notification saying 'not registered on network', can you please investigate thanks

Resolved! Spend Cap yet still charged

Hello 02 I have a spend cap of £10 which I added before traveling. Yet I have still been charged a staggering £164. No response from customer service! Any advice on how to resolve this before I cancel my direct debit!

Resolved! Data usage not updating on myO2?

My remaining data has been stuck at 19.7 GB (out of 20) for several days. I am pretty certain I have used considerably more data than this. How often should this update?

Resolved! tarrif

can someone just talk to me

Resolved! VAT Bill

I want my bill to show VAT

Resolved! customer complaint

Can someone talk to me please

Resolved! I can't pay for bill until the 26

Hey could u be able to put my back on because I got important phone calls to make and I can't pay for my bill until the 26 and I did set up a payment plan

Resolved! Airtime bill for [Personal details removed] is not right could you please contact me [PDR]

My airtime bill is incorrect for [Personal details removed]

Resolved! Just ordered a phone and it's out of stock

Hi all I've just ordered a new Phone and a new 24 contract, gone through the entire process of paying the upfront cost, setting up the contract etc. I've had an email 1 hour later saying the phone I have ordered is out of stock. What are my options?

O2

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