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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 256173 Views
  • 2 replies
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Resolved! Fraud

On Monday I started receiving emails fromO2 on an email address I own but never use. Someone has ordered a SIM card in my name using my email.I have received 7 emails from O2 regarding this new mobile number culminating in a bill this morning. I have...

MissClawdy by • Level 1: Joiner
  • 4172 Views
  • 13 replies
  • 0 kudos

Resolved! Free disney+

HiHad an e mail yesterday from o2 offering me free disney + for 6 months as a Christmas gift. Just to text disney to 21500. When i try the text will not send, anyone else had this issue?

Resolved! Bolt on

Hi, today I put a friend on my hotspot so he could purchase a bolt on for his o2 device but it somehow allowed him to add it to my account for which I have bo need for extra data I have 250gb allowance more to the point he was able to do so with no p...

Resolved! O2 travel

As usual the scam that is o2 travel has started for me again.Arrived in Indonesia on business 4 days ago. Am in quarantine so ONLY using hotel wifi and have switched off data roaming.Checked my account and have already been billed for 17th,19th and 2...

Fedupdaz by • Level 1: Joiner
  • 1089 Views
  • 2 replies
  • 0 kudos

Resolved! About billing

I changed my payment dates to 15 th of every month and ots saying payment be took on 2 January I don't get payed to 15 th of every month reason I changed it

Resolved! Order processing

Hi I’ve ordered a phone to be delivered tomorrow and had all the emails which are the 4 legal documents the pre contract credit, the pay monthly terms and conditions, phone plan consumers credit agreement, and key information for o2 refresh and also ...

Laurac by • Level 1: Joiner
  • 3926 Views
  • 3 replies
  • 0 kudos

Resolved! Tablet came but no sim in the parcel

Can’t find a way to contact o2 themselves I ordered a contact tablet with data plan and no sim was in the package? Does it come seperate? Although been 4 days since delivery of tablet. Anyone help please?

Laurenxo by • Level 1: Joiner
  • 558 Views
  • 2 replies
  • 0 kudos

Resolved! Some O2 texts are being sent to the wrong number

Some O2 texts are being sent to another O2 mobile number used by my mother and needs to be sent to me as I am the account holder.How do I make sure that all O2 related texts are sent to me?

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