Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249814 Views
  • 2 replies
  • 2 kudos

Resolved! upgrade

i upgraded was told item would be delivered next day on tracking it said 2 days after 2 days no item was delivered and said it would be another day and would be delivered by 6 and 7 oclock but was not delivered then got message it would be the next d...

Resolved! HELP!

So my contract is due to end next month, but O2 decided to cancel it now . I’m left with no number available no data nothing. Can’t call anyone and no one can contact me. There’s no live chat available which doesn’t help and complains team couldn’t c...

Gin1 by Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos

Resolved! SAMSUNG S21+5G

Hi Ive just received my upgrade galaxy s21 +5g. I cannot charge it as their is no socket.

Sasca by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! Struggling to pay my bill

Hi all I'm really hoping someone can help I am really going to struggle paying January's bill due to illness and receiving only ssp in December and I was looking for some support options. I have called the payment support line and I keep getting thro...

Norvill87 by Level 1: Joiner
  • 2307 Views
  • 3 replies
  • 0 kudos

Resolved! Moved to O2 and transferring old number

I have just joined O2 and completed the process to transfer my old number. My number did seem to transfer yesterday (14-dec-2021) and all was great for a while. By the afternoon my phone lost connection and since then is not connecting to O2. I have ...

GZoddy by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! List of calls made

I need to see a list of the phone calls I made in December 2020. How do I do this please?

Chilli1 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Can anybody help I phoned up to complain about my upgrade which is originally 22nd December but 02 screwed my account up put it back to 26th April sent a complaint via email phoned up yesterday advisor I spoke to filled out a form while I was on phon...

Deano73 by Level 2: Apprentice
  • 452 Views
  • 1 replies
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Mast in area not working

I moved to O2 from EE in February 2020 and a mast in my area hasn’t been working the entire time. I get no signal at home. I use wifi calling but this is no use for receiving text messages from family members that don’t/won’t use apps. Really not the...

Aly30n by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

I'm currently in Moscow for a short stay and expecting an important call this afternoon from Britain. Does this cost me as well as the caller? Russia is not on the bolt on list.

Geegee by Level 1: Joiner
  • 677 Views
  • 1 replies
  • 0 kudos