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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238895 Views
  • 2 replies
  • 2 kudos

Resolved! When will I get an update about my order?

Hello, I placed an order yesterday lunchtime. I have had all the legal documents sent through by email and have opened them. I have then received an email with my new phone number and order number confirmation saying they have received my order and I...

BLJ07 by • Level 1: Joiner
  • 1323 Views
  • 3 replies
  • 0 kudos

Resolved! O2 credit score problems- need urgent help!

I am in the process of buying a house and getting a mortgage, but I am now having huge issues because of O2 applying bad credit to my name. To give context to the story, I had an account with O2 for a couple of years, but closed the account in 2017 w...

NaomiJW by • Level 1: Joiner
  • 2913 Views
  • 2 replies
  • 0 kudos

Resolved! Connection in spain

I am in Spain but cannot seem to connect to local networks using my pay monthly’s broadband sim In my iPad minis 4th gen?

Colin62 by • Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Resolved! Data not working

Hey there.Two days ago I updated my bundle to 20GB for 20£ sth like that. I paid it online and I received a mail that the bundle would be activated. I tried to use the data but it didn’t work and it still doesn’t work. How can I reach someone from cu...

Jos_ by • Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! Unexplained items on my bill

I have a number I do not recall ringing on my phone (it's not in my contacts) and some odd "picture message to email" lines on my bill. A summary of the relelevant litems is: Calls 19 Aug 17 12:40 0844xxxxxxx Service 2m 7s £1.093 -- what is this? Mes...

xyz1231 by • Level 1: Joiner
  • 2167 Views
  • 9 replies
  • 0 kudos

Resolved! adding myo2 accounts to another

hi i have 4 contracts with o2 and 3 of them are in 1 MYO2 account but 1 contract is on a separate MYO2 account i have tried so many time to migrate the lone contract with the others ,please please can someone help and please dont show me the pic of A...

troddie by • Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Can I suspend my Account

I will be travelling shortly for 9 months. Can I suspend my O2 Account´s Monthly payment, and restart when I return?

EBAL by • Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Resolved! O2 is starting to *bleep* me off.

O2 is starting to *bleep* me off now because as I have a £33.92 to pay one extra charges they bared all my services so I can't make any calls or send any texts or use any of my date but I would thort they just bar me doing anything that will change o...

Luke30 by • Level 7: Part Timer
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! A couple questions about billing and click and collect

Hey I'm new to click and collect, I just ordered an iPhone 13 Pro Max and was wondering firstly, do I get my SIM card delivered to me or do I collect that alongside my device? I know the question sounds dumb but I just want to be sure beforehand. Als...

AR1694 by • Level 1: Joiner
  • 594 Views
  • 1 replies
  • 0 kudos
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