Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Roaming in Singapore

Hi, I am due to travel to Singapore for a week.What is the best way to access data roaming? thanks

Resolved! My order was out of stock. How long does it take to receive your delivery?

How long will take to receive my delivery as it was out of stock when I ordered it?

Resolved! Keep my number

I recently took out 2 pay monthly sim contracts, 1 for me and one for my partner. We both submitted our PAC codes to keep our payg numbers, however it has been 4 days since doing so, and the changes still haven't happened?

Resolved! Mis sold

Iv been paying £9 a month for insurance that I didn’t want and only just realised when I tried getting my tarif down each month. Feel Iv been Mis sold this as I said no to it

Resolved! No network no issues with coverage

No network and no data for at least 3 days. I don't go out much at the moment, figured at first it was a one off glitch. It could have been very dangerous as I went to a new fitness class on an industrial estate the other night and only realised when...

Resolved! Claiming ear pods

I purchased my pay monthly phome last year, December, and I can claim free ear pods, but need proof of purchase, there is no email that has been sent me, also read it was on my O2 app, but can't find it there? Does anyone know where to find it??

Resolved! Bill

Can someone please explain why my bill is so much higher than last month?

Resolved! virgin media broadband upgrade

I have not had the upgrade to my Virgin Media broadband as said when i joined 02

Resolved! I want to leave please make it easy

Hii want to terminate my contract. Gave pac to new network provider and since then I can’t get into the app, it’s impossible to find a phone number to call you. Can you confirm if my contract is terminated?

Resolved! No Volt!

I have full Virginmedia services yet am told that I do not at my address! What's the problem?

O2

Forum Posts