Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239631 Views
  • 2 replies
  • 2 kudos

Resolved! Mobile numbers

Hi, Is it possible to swap mobile numbers over between two active contract sims?

Nath3 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Data limits

I have a 5GB monthly plan. I expected this to be enough as the guy I spoke to when upgrading said I use about 3GB per month on average. Today, a week before the month ends I got a text saying I’ve already used 80% which surprised me. The only differe...

CPescosta by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling insurance

Hi I’d like help cancelling my insurance please

Kaylajade by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation

Had a SIM card sent to me when I signed up for virgin broadband. I didn’t want the SIM card I feel as if the sale was forced on me. I haven’t activated the SIM card and now I have a £12 bill with the added £6 charge for a late payment. No number to s...

Julie21 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Wifi Calling

Good evening all. Has 02 Removed Wifi calling Settings form Phones? Because I can't see it on my Samsung Galaxy A9 Settings . Thanks in advance

Anonymous by Not applicable
  • 588 Views
  • 1 replies
  • 0 kudos

Resolved! Can't call

I paid my bill yesterday but still cannot connect to 4g or make calls/texts etc does anyone know when this will be fixed

Resolved! Lost sim card

Hello i lost my sim card . What can i do??

Phone contacts

I have payed my phone and re negotiated contract now all my numbers say invalid when I phone,any suggestions

Anniken by Level 1: Joiner
  • 566 Views
  • 3 replies
  • 0 kudos

Resolved! Multi Sim discount question.

Hi, sorry if this has been posted before. New to O2 & had a quick question. Me & my mum opened a new plan each yesterday. Could i get discount applied to her account. I spoke to Live Chat & they said the lead account is not eligble. What determines m...

Liakon by Level 1: Joiner
  • 707 Views
  • 2 replies
  • 0 kudos