Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241615 Views
  • 2 replies
  • 2 kudos

Resolved! Incorrect charge

HelloI hope you are wellI believe I have been charged additional for items that are included in my plan.Can you please review and update my bill accordingly.Calls to 07 numbers should be free for me from the EUSpeak soonKind regards Callum

Resolved! Airtime plan increase

My airtime plan has increased without prior notification. Is this due to the large increase in inflation this year?

em23 by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade and bill date

Hi,Does anyone know....I've recently upgraded my device and monthly plan with 02. I already had a contract with them, will my bill date remain the same or be affected by the date I changed the tariff?Thanks

RD02user by Level 1: Joiner
  • 964 Views
  • 1 replies
  • 0 kudos

Resolved! iPad pro

I have not received my free magic keyboard that comes with my I pad pro

Smootchy by Level 1: Joiner
  • 969 Views
  • 1 replies
  • 0 kudos

Resolved! Overcharged

Hi can someone explain why the contract I had cancelled a few months ago which was £10 a month. I have been charged £182.30????

Andy02 by Level 1: Joiner
  • 963 Views
  • 3 replies
  • 0 kudos

Resolved! Extra call charges when travelling to Ireland from the UK

Hi, When checking my O2 Pay Monthly account (unlimited free minutes/texts) I saw that when sailing over to Ireland from Holyhead, there was an unknown call displayed which my account states I had made:Call DetailsDate: 14 Apr 22Time: 15:36Number: 090...

Nic_76 by Level 1: Joiner
  • 680 Views
  • 1 replies
  • 0 kudos

Resolved! Sum only Upgrade

I’ve seen a sim only deal by 02 that I can’t find on your website

Claire999 by Level 1: Joiner
  • 445 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

Hey,I pressed the wrong thing and I wasn’t meant to top up. This is my second time using O2 and I’m still struggling.would I be able to get a refund so I could by a goodybag?

Mawahib by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos