Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235816 Views
  • 2 replies
  • 2 kudos

Resolved! Disney

Why am I paying for disney+ twice?

Nicnoo by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! In store collection

Hi, my phone pre order has been delivered to my chosen store today but my account still shows as not being able to collect from store yet. The courier tracking definitely says its been delivered but the tracking on O2 website still says its out for d...

Carra_Rud by Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy Watch 4 LTE

I've recently bought a Galaxy Watch 4 with LTE/4G and am looking to swap my mobile plan to one that supports eSims, which O2 does support. Can someone please confirm if I can swap to an O2 Pay Monthly SIM Only plan and use this plan on my Galaxy Watc...

benhurst by Level 1: Joiner
  • 4653 Views
  • 7 replies
  • 0 kudos

Resolved! Cancel my old

Is one of my contract cancel the number

Devona by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! Contract sim

Just waiting on a sim wondering how long will it take

Abbas892 by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

I had a letter saying I owe money I have tried to call using all the numbers you put in the letter but they all go to a pay as go top up line oviously I don't need that you have cut me off and said that if I don't get back to you my device will be bl...

Sb8 by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

I have an outstanding of £13.80 but to my surprise O2 is sending me threatening letters.I find that really bad.If I am getting such letters what about those that owe more

KP4 by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

Resolved! Help understanding first bill and £300 deposit

When I look at my bill it looks like it paid but nothing left my bank account yet or manual via card I did have to pay a depoist of £300 at the start of contract due to poor credit raiting but said would get it back if paid on time and just a tad wor...

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