This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 368134 Views
  • 2 replies
  • 2 kudos

Resolved! Purchasing a phone on a monthly contract

Hi I attempted to take a phone out on contract on the Website, I was able to pay the deposit which was taken and selected pick up in store while processing to final stages I got the error "Oops something went wrong" and the payment deposits was taken...

RyanGDH by • Level 1: Joiner
  • 627 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

We have bern charged a further £46.00 on our bill when we were in Turkey. My son only used the hotel wifi, why have we been billed this amount when his mobile data was switched off?

CORB__BY by • Level 1: Joiner
  • 565 Views
  • 1 replies
  • 0 kudos

Loyalty discount

I haven tried numerous times to text Loyalty and my phone number to the given number and they keep responding with "we don't recognise that number". First I have a lot of issues with porting, now I can't even get my loyalty discount. Just one thing a...

Ck26 by • Level 1: Joiner
  • 1858 Views
  • 4 replies
  • 0 kudos

Resolved! Pay a bill

Hi.My names is Anita Janicka.I try to login in My o2 app to pay the bill. But I can’t. I think my phone number is switch off

Resolved! Change payment date

How do I go about changing the date my payment is taken from my account

Phd by • Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! New sim, all numbers onvalid

I cannot recieve or call since changing phone and going sim only. Invidious call message appears. Have a galaxy, no option to disable volt calls Thanks

Sghig by • Level 1: Joiner
  • 498 Views
  • 1 replies
  • 0 kudos

Resolved! Final bill £0.01

My final bill after leaving o2 is £0.01. Do I need to pay this?

Cancelled contract

Took out a contract with virgin media which included o2 sim. Cancelled contract with 24 hours of taken out. Since then o2 have refused to cancel the contract and are now trying to charge me nearly 400 pound!!!!! They have already taken 50 out of my b...

Jjjjjjj by • Level 1: Joiner
  • 2265 Views
  • 10 replies
  • 0 kudos

Resolved! o2 300 giftcard

Has anybody had issues receiving there sms/email to claim this?? I purchased eligible phone s22 on 11th July!! Phone o2 several times and tbh they are useless any help please thanks Steven

Top Kudoed Authors
View All
Top