Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Keeping old 02 pay as you go number on new o2 pay monthly sim

Hi. My dad has changed from o2 pay as you go to new pay monthly sim only. He wants to keep his old number. How do I do this? Every advice I've seen says a pac code if you are moving from abother network but he's not. It's the same network would this ...

Resolved! Start a line

I would like to join o2 however it is asking me for 300 deposit which is too much. Is there a way I can join without that much

Resolved! Disney +

Struggling to cancel my disney + how do I do this from my 02 Thanks

Payment

I rang up many months ago explaining how my daughter made an account under my name and didn’t cancel racking up a lovely bill for me to try and deal with and the young woman on the phone managed to sort it all out and cancel the amount owed and my st...

Resolved! I've left 02

I switched to giffgaff £6pcm for the same data n unlimited calls n txts,I owe o2 20ish quid But can't log into my o2,,or phone to pay,as my account has been closed,,so how can I pay??

Resolved! Pixel 6 Pro

I'm thinking about ordering a Pixel 6 Pro but am wondering whether it will ship with O2 apps/ bloatware pre-installed. Does anyone know whether that's what happens? Or do they ship as completely vanilla devices from Google?

Resolved! o2 New tab

Every time I open a new tab on Google ( Samsung s8+) the o2 page page opens. How do I remove this issue please. Ty

Resolved! Cut off time for Galaxy Buds redemption

My wife recently upgraded her phone and extended her 02 contract but as she was ill she missed the cut off time to apply for the Galaxy Buds deal she received. The whole house is on 02 and we have Virgin TV package also. Can my wife still get the Gal...

Resolved! Sim and phone

Hi my name is Helena can i please get a call on xxxxxxxxxx regarding my sim and phone [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Swap the sim and keep the number

Hi, I have just received a new sim with a new number. However I would like to keep my current number, what should I do? I have already active the new SIM card.

O2

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