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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Repairs to my S20 ultra

I contacted you over a year ago concerning damage to my camera on my S20 ultra after then you gave a replacement which is not the same model and also made me make a payment of £90 to repair it I have to this date still not received any update from yo...

Thomas31 by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! My bill date

hi there I need my bill date changed I did talk to someone last month about this abd they said they have changed it to the 20th of every month

Resolved! Bills

Hi. Can I view numbers ive rang today on my bill somewhere at all?

Resolved! Upgrade

Do you have an Huawei to upgrade to? 

Asbridge by • Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Resolved! Starting a new tariff mid-month - will I get a refund for unused portion?

Hi, My 12 month contract ended some months ago and so I am now on a rolling monthly version. I am looking to renew with a new 12 month tariff through MSE/USwitch due to the much better offers. When I got to checkout with my the new tariff it says my ...

Elliot3 by • Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

Resolved! payment date

Hi can i change my payment date to the 15th of the month please

lyndsey2 by • Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Resolved! Out of contract

Hi, my contract expires next month.Do I have to find another or does it carry on ?Will I be cut off after the day contract ends?Thanks Dod

Dod by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card not working

got my upgrade and put new sim in iPhone 13 pro max and not working ? 

mozza1 by • Level 1: Joiner
  • 1232 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

Hello I need some help. I bought a new Apple Watch yesterday and realised that the email my account was my old email that I don’t have no more. It has now been changed anywya I can be sent another email to fine where it is ?

Resolved! USA holiday

I'm on an unlimited contract that includes O2 travel and inclusive zone. Does this mean when I got to the USA next month I won't have to pay any extra? Also would I keep data roaming off or on?

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