Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi I've just changed my phone contract from Virgin Mobile, moving to o2 via their collaboration, to a pay monthly plan.Requested a PAC code from Virgin - no issueReceived the o2 sim - no issueSigned into My o2 online - no issueWent via online chat to...
Hi, I just joined O2 on 23/11/2022 and was switching from another network. The new sim hasn't arrived today (27/11/2022) yet but just found out my monthly bill started on 23/11/2022. Just wondering shall the billing start on my day of activation or t...
I have been an o2 customer since 2011 and had several numbers with them. It appears that o2 registered default on my credit file for balance of £7.00 for one of the numbers without any consideration, contact or letting me know. My average bill ranges...
Hi, Wonder if anyone can help me. I have redeemed the O2 £200 Mastercard, it is due to be sent to my main email. This address has basically been hacked on me and cannot gain entry to it anyone. Is there a way I can change the address that this is sen...
Hi I'd like to ask how can I change my address inside O2. I've logged in and clicked on my number on the O2 website. I'm then taken to a page that allows me to manage my account. When I click on it. I see a paragraph calling Billing Address. It says ...
I have tried every suggestions found on previous community post. Cleared cache and data. Downloaded and tried Google message app. Called O2 so many times. Still nothing works. The sim won't even send message from another handset
Hi yes I am trying to pay a late payment and it won’t let me
been having problems with internet. 02 called me said they sending out a new sim card i said ok they explained how to swap it said it woukd be here in 3 to 5 days. 1 hour after can my sim stops.working saying no sim provider. Cant text call or intern...
Wanting to do an early upgrade (not due till may 23) Seen a cheaper option and better data allowance thru another site still with o2 can I purchase the new phone via the new company still? How do I go about paying and cancelling my old contract.Thank...
As part of my renewal with Virgin Media, I was offered an unlimited data 5G SIM. The purpose of the SIM was to use in my car as a personal hotspot for any devices I may have (Dash cam, phones, kids tablets, etc.) however the speeds seem terrible on t...
