battery not charging correctly

nigel · ‎08-02-2024

battery charging very slowly what do i need to do to rectify this problem

MI5 · ‎08-02-2024

So little info to go on but try different chargers / cables etc.

Check if the charge port is free from debris - carefully clean it.

Talk to phone manufacturer as some can run remote diagnostic checks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎08-02-2024

@nigel

What 'phone have you got and how old is it ?

Many more modern 'phones have battery information tucked away in the Settings.

If you 'phone has been used heavily but is still otherwise in good working order, a replacement battery might be the answer.

MI5 · ‎08-02-2024

Waiting for @nigel to come back with more info.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-02-2024

I'm reminded of someone

(please jog my memory)

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-02-2024

I'll start.......

B

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-02-2024

Last letter?

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎08-02-2024

Got it....kin and limbs! Cheers for that 😁

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-02-2024

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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