People have this weird idea that compensation is something that's supposed to make you feel better. It isn't, in law it is just a reimbursement of any money you have had to spend.
People often confuse it with a goodwill gesture. They ask for compensation and then get upset when they don't get as much as they think. Don't forget that you don't have to accept what is offered. That's where complaining properly comes in. Its simply pointless to ask for comments and give incomplete and contradictory remarks.
Stick to the facts, don't embellish, exagerate, or make accusations and if you have a genuine case you will get sorted.
Follow the procedure in my previous post.