apple watch se

[Lucas23]

Hello, i have an iphone 12 and I have just ordered an apple watch se as well. Since than I am not able to make or receive phone calls, messages and wi fi works fine. Please can you advise what us the issue

[jonsie]

Its possible that you have upgraded instead of taking out a seperate evice

You need to call customer service.

Call 202 from your mobile or use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[Ij4]

Same issue for 6 days. O2 Technical team are taking way too long to deal with this