anniversary top up

[Anonymous]

I bought a phone and £10 top up last month, I hardly used the phone and didnt top up this month I believed the credit would roll over but its zero balance. Do I need to top up every single month or lose the previous months credit? Thank you for any advice I don't really want to put money on it every month. 

[MI5 · Accepted solution]

The credit buys an allowance which you can use for a month. If you just want credit to stay on your phone you need to switch to a different tariff.
Big talker or international sim will retain your credit for you. http://www.o2.co.uk/tariffs/payandgo

[Anonymous]

Thanks, I've had a look at both tariffs terms a bit confusing, clauses say still have anniversary dates to ensure regular top ups. And expensive call rates, payg mobile isn't as simple as it used to be. 😕

Thanks for your help anyway.

[MI5]

PAYG isn't what it used to be as far as O2 is concerned, however, they have a sister network called giffgaff which offers a more traditional payg experience https://giffgaff.com/

[jonsie]

Simple enough compared to the days where you got no allowances and paid for everything. There again we use phones and their features much more these days

[gindygoo]

I'm also a giffgaff user, they're tariffs are good as a back up phone. Just don't expect data that's fast enough to stream with, but If it's for calls and texts then you'll be better off!

Charlie.

[MI5]

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@gindygoo wrote:
Just don't expect data that's fast enough to stream with....

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Which does, of course, vary with location. I can't stream "jack" on my 02 data in my home town inspite of full bars of 3g, but 5 miles on I get 20+ mbps on 4g......