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Level 1: Joiner
Posts: 1
Registered: ‎18-07-2019

amend our existing Direct Debit Mandate

How do i go about changing my current DD mandate?

Level 64: Magistrate
Posts: 12,668
Registered: ‎31-03-2010

Re: amend our existing Direct Debit Mandate

@khaleeq Call customer service. 202 from your mobile is free.

I DO NOT WORK FOR O2

Posts: 88,579
Topics: 535
Solutions: 11,468
Registered: ‎04-04-2012

Re: amend our existing Direct Debit Mandate

@khaleeq 

If you just wish to change the bank details for your DD, you can do this through"Manage My Details" in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 70,411
Topics: 548
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Registered: ‎04-01-2009

Re: amend our existing Direct Debit Mandate

Bank details are easy to change but you do need to call to change the date of the direct debit. if you do change the date then make sure you have at least 7 days before the due date or you could end up paying twice in one month.