on 26-04-2021 10:19
Pay monthly plans come with unlimited texts and have a data allowance for you to use.
O2 send a reminder when you've used 80% of your data allowance, and a further text when you've used up your allowance.
Inclusive messages on pay monthly tariffs can be used for texts sent in the UK to UK mobiles for private and personal purposes. This doesn't include international texts.
I'd recommend downloading MyO2 and signing in to the app to check your exact plan.
Where does it say about charging you for texts and data?
on 26-04-2021 10:44
o2 phone and airtime deals separate out the payment for the phone and the airtime (your minutes, texts and data) so that once you have finished paying for your phone you then only pay your airtime.
Does that make sense @stan2?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here