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airtime plan contract query
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on 08-07-2019 20:46
Am I likely to be tied into my airtime contract in the same way as my device contract? I took them out Jan 2018 for 24 mths, but I want to shop around for a better airtime deal as I need more data. Would I pay a penalty for swapping to a different network for a better airtime deal, but keep the device plan going with O2?
Solved! Go to Solution.

Re: airtime plan contract query
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on 08-07-2019 20:58
Unfortunately you cannot keep one without the other. You can pay off the device plan and then give 30 days notice on the airtime but you dont have any option to just keep the device plan.
Re: airtime plan contract query
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on 08-07-2019 21:07
Have you checked to see if you are on a flex plan?
https://www.o2.co.uk/refresh/flexible-tariffs
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: airtime plan contract query
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on 09-07-2019 07:12
Re: airtime plan contract query
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on 09-07-2019 15:14
Hey @Nimbus2018 , welcome to our forum! Good information above from our members - please do have a look and let us know if you're sorted or need any additional advice?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: airtime plan contract query
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on 09-07-2019 16:38
Thanks for the suggestion but it looks like I signed up before the cut-off in March 2018 so this unfortunately won't apply!
Re: airtime plan contract query
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on 10-07-2019 08:56
Ah sorry to hear that @Nimbus2018 !
Thanks for coming back to give us an update.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?