airtime plan contract query

[Nimbus2018]

Am I likely to be tied into my airtime contract in the same way as my device contract?  I took them out Jan 2018 for 24 mths, but I want to shop around for a better airtime deal as I need more data.  Would I pay a penalty for swapping to a different network for a better airtime deal, but keep the device plan going with O2?

[jonsie Level 94: Supreme · Accepted solution]

Unfortunately you cannot keep one without the other. You can pay off the device plan and then give 30 days notice on the airtime but you dont have any option to just keep the device plan.

Guide: Cancelling Your Contract 

[MI5 Level 94: Supreme]

@Nimbus2018 

Have you checked to see if you are on a flex plan?

https://www.o2.co.uk/refresh/flexible-tariffs

[Anonymous]

Please also take a look at my Refresh guide https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701

[Marjo]

Hey @Nimbus2018 , welcome to our forum! Good information above from our members - please do have a look and let us know if you're sorted or need any additional advice?

[Nimbus2018]

Thanks for the suggestion but it looks like I signed up before the cut-off in March 2018 so this unfortunately won't apply!

[Marjo]

Ah sorry to hear that @Nimbus2018 !

Thanks for coming back to give us an update.