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advice please

Anonymous
Not applicable

hiya, sorry to be a pain, but ive got the go go  sim, now when im in the house im connected to the wifi, so how come my data allowance keeps going down..?

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Bambino
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Because you probably still have your data switched on. Not knowing what phone you have, go into settings and switch off mobile data.

I DO NOT WORK FOR O2



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Bambino
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Because you probably still have your data switched on. Not knowing what phone you have, go into settings and switch off mobile data.

I DO NOT WORK FOR O2



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MI5
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What phone are you using? (wifi may be turning off when phone sleeps)

Regardless, to guarantee no mobile data usage, turn off cell data in phones settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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hiya its the galaxy ace, how do i do it....im a numpty where phone are concerned....

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Anonymous
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cant find mobile data in phone settings....

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perksie
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Menu> Settings> Wireless and Network> Mobile Networks>
Use Packet Data> Disable
Data Roaming> Disable

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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got it....thanks your a star....:smileyhappy:

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perksie
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Happy to help. slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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