adding bolt ons on pay monthly

[Anonymous]

hi. i ran out of internet on my phone and i wanted to buy more. 100mb one off for £3 sounds good enough, but when i proceed to check out it says that the end date is like 19th or 20th O.o why is that? i know my bolt ons will be added on, on about 19th or 20th, but why would this affect one off bolt ons i wanna additionally pay for?

[Liquid · Accepted solution]

I think even being a 1 off they are tied into your anniversary date.

So they'll only last until your next anniversary date.

If that makes sense?

[Anonymous]

anniversary date? doesnt anniversary mean 1 year?

[Liquid]

It does in the real world but in O2s PAYG world it actually means each month on the date you signed up.

Haha don't ask. It's another world in slough head office:)

[Anonymous]

oh my, that is really retarted. usually you would buy some more bolt ons at the END of month, cause youd run out of internet or something... then why do that, sigh thst just isnt fair. well thanks for you reply kind sir.

[Liquid]

Retarted?

No worries:) I'm surprised it wouldn't continue into next month. Could phone CS and see if they could change it to roll over.