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Anonymous
Not applicable

How can I ring customer services when my phone won't let me ring I tried and my phone just goes off says call batting I know I have a outstanding balance but how can I pay my balance if I can't get through even though I got a text saying ring this number to sort the issue thanks

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MI5
Level 94: Supreme
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Try paying through your My O2 http://www.o2.co.uk/myo2
and all contact methods are on this link http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 154843 Posts
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Registered:
Try paying through your My O2 http://www.o2.co.uk/myo2
and all contact methods are on this link http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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Some alternate methods of payment here if you have no operational mobile
Ring 0800 588 4217 from a landline and enter the mobile number you wish to pay.
Automated payment line. Call  0844 8090202 from a landline

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
They restrict your outgoing calls if you've missed any payments.

Make sure you have a direct debit set up so it will go in automatically
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gindygoo
Level 25: Hard Hitter
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Hi there,

Once you've paid your bill by calling one of the above numbers, why don't u reset your direct debit, this will stop this happening in future. Nobody can remember to pay all of the bills we accrue every month, a direct debit will stop this happening in future.

Good luck,

Charlie.
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