Solved: account

Anonymous · ‎13-12-2016

how can i change my address and bank details?

Cleoriff · ‎13-12-2016

Hi @Anonymous All via My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/account-and-billing/changing-address-in-my-o2

Bank details

Click on billing details

Scroll down to where it says View payment details (you will have to set up a 4 digit pin if you haven't already done so)

Click on it and then click on change payment details.

You can only change it if there are 7 working days clear before the direct debit is due to take.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎13-12-2016

Hi @Anonymous All via My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/account-and-billing/changing-address-in-my-o2

Bank details

Click on billing details

Scroll down to where it says View payment details (you will have to set up a 4 digit pin if you haven't already done so)

Click on it and then click on change payment details.

You can only change it if there are 7 working days clear before the direct debit is due to take.

Veritas Numquam Perit

MI5 · ‎13-12-2016

Or call CS and they will do it for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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