account problems

[maureen4]

hi i’m unable to pay my bill due to it not showing up on the account iv phone 02 and they sent me a a link to view the bills but it’s still not showing up to pay the ipad air and the samsung watch i’m not sure why it is no longer showing on my account but it needs paying as it overdue and the longer this goes on the longer it going to take for 02 to get paid i would really appreciate if your able to put the unpaid bill amounts up on the account so i can pay it.  thanks 

[Bambino · Accepted solution]

@maureen4 Speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support