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YouTube problem

Anonymous
Not applicable
While playing YouTube videos it plays like 1minute of any video and goes back to reloading and starts again when I use the O2 Internet but with my home wife it's fine
Message 1 of 26
3,112 Views
25 REPLIES 25

MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
Oh I think it's the YouTube app itself cus the z1 came loaded up with YouTube app onit I will try to uninstall it

You can't uninstall it. You can only uninstall updates.

What was the result of your speedtest?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 21 of 26
758 Views

Anonymous
Not applicable
It was 3.40mbps @MI5
Message 22 of 26
740 Views

Anonymous
Not applicable
I did a virus scan on my phone it found 1 threat some tubemate so I uninstalled it and restarted phone now it's working fine it's weird
Message 23 of 26
738 Views

Anonymous
Not applicable
Glad you found resolution.
Message 24 of 26
735 Views

Anonymous
Not applicable
Yup slight_smile @Anonymous thanks everyone for ur help I'm glad I stayed with O2 always helpfull
Message 25 of 26
732 Views

Anonymous
Not applicable
Good to hear you got it sorted @Anonymous slight_smile
Message 26 of 26
725 Views