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YouTube problem

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Anonymous
Not applicable

on ‎13-04-2014 12:53

on ‎13-04-2014 12:53

While playing YouTube videos it plays like 1minute of any video and goes back to reloading and starts again when I use the O2 Internet but with my home wife it's fine
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Anonymous
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on ‎13-04-2014 13:23

on ‎13-04-2014 13:23

Oh ok I did the clear cache through the app and restarted the phone it works about and does the same thing reload to the start and I put it on high quilty it's really bad quality aswell @Anonymous and @Anonymous
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Anonymous
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In response to Anonymous

on ‎13-04-2014 13:25

on ‎13-04-2014 13:25

Which video are you trying to view ?

I'll see if I can watch it !
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Anonymous
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on ‎13-04-2014 13:38

on ‎13-04-2014 13:38

It's made by eddbassmaster I think thats. His name and video is called the creep @Anonymous
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Anonymous
Not applicable
In response to Anonymous

on ‎13-04-2014 13:44

on ‎13-04-2014 13:44

I'm viewing it fine on my phone watching it through the YouTube app.
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Anonymous
Not applicable

on ‎13-04-2014 13:52

on ‎13-04-2014 13:52

I think might b something up with the phone dunno
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Anonymous
Not applicable
In response to Anonymous

on ‎13-04-2014 13:53

on ‎13-04-2014 13:53

Possibly so. 😞
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎13-04-2014 13:55

on ‎13-04-2014 13:55

If you do a speedtest on mobile data it will tell you if your data connection id fast enough to stream from.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 26
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adamtemp64
Level 66: Unequalled
In response to MI5
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Registered:

on ‎13-04-2014 14:00

on ‎13-04-2014 14:00

could be a lot of data congestion in parts of london hate to think how many people uploading to facebook etc some 26.2 mile race is on today!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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on ‎13-04-2014 14:04

on ‎13-04-2014 14:04

Oh I think it's the YouTube app itself cus the z1 came loaded up with YouTube app onit I will try to uninstall it
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Anonymous
Not applicable
In response to Anonymous

on ‎13-04-2014 14:06

on ‎13-04-2014 14:06

Or see if it needs an update or as you say delete and re download the most up to date version.

Good luck and fingers crossed.
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