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You sent me a text about I'm out of my minimum contract. What does that mean & i want stay on the co

FFSake
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****** sake. How can i speak to customer service 

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FFSake
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You text me about being out minimum contract what does this mean.

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FFSake
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I want to stay on the contract I'm on at the moment.  Shame virgin Media sold out to O2. You could at least speak to a human being with Virgin. 

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MI5
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@FFSake 

It's an OFCOM requirement.

If you don't want to change, do nothing. Simples.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/in-or-o....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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