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You are using my email address incorrectly

Trevlp
Level 1: Joiner
  • 1 Posts
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Registered:

My email in my o2 account is correct, i.e. trevlp**Personal info**

I get text notifications from you that you are sending emails to this address but, unfortunately,  you are putting a full stop on the end this address, consequently I am not receiving said emails!

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gmarkj
Level 66: Unequalled
  • 12880 Posts
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Registered:

This is a customer community @Trevlp so we can't help with that.

You need to get in touch with o2 customer services, either by calling 202 from your phone (or 0344 809 0202), or by messaging on social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12880 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

This is a customer community @Trevlp so we can't help with that.

You need to get in touch with o2 customer services, either by calling 202 from your phone (or 0344 809 0202), or by messaging on social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
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