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[Rookery12]

I have been charged for calls I did not make

[KingAmo]

@Rookery12

Hi best to contact customer service to know about those charges,
All numbers are in this guide. https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Alternatively I will advise you pop into your local store to speak with one of their Advisors.

I hope this helps