Yearly upgrade

[Anonymous]

hi can anyone tell me if I get a new contract phone can you still get the yearly upgrade phone. Thank You Melody 

[jonsie · Accepted solution]

New contracts with a phone are now for 24 months under the Refresh scheme. This means your payments are split, one for the phone and one for the airtime. You can pay off the phone completely at any time and end your contract. You don't automatically get a free upgrade after 12 months, you effectively have to take out a new contract. All you need to know here :

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

http://www.o2.co.uk/help/pay-monthly/o2-refresh-explained

[Curr946]

Some of the Iphone plans come with free upgrade option after 12 months, but you have to hand back your old iphone in turn for wiping off the remaining handsrt balance. Good if you always want the latest and greatest.

[MI5]

Just to add to the refresh option, phones are now on a separate credit agreement so you can now choose a contract without a phone and purchase one elsewhere.
O2 do sim only deals which are good value if you buy a phone elsewhere.