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Xperia S/ James Bond DVD Offer Query

I ordered a xperia s on 26/6, but was told that they couldn't supply one straight away. It was dispatched and the tariff switched over on 01/07. Now, reading the t&cs of the dvd box set offer, the dates are 28th june to 27th july - I should qualify for this offer surely? as the tariff and phone was started after the start date of the offer? The offer comes as a code on a leaflet (I think) which you redeem yourself. I never received the code. I phoned cs and they couldn't understand what I was on about. They couldn't grasp the idea that if they had ordered the stock in for delivery after the 28th, they should have the code in there.... they just said, it must be a sony thing! and that was that Smiley Sad