Wrong phone on contract

[Aimeem999]

I’ve just purchased a iPhone 13 pro on pay monthly contract however The phone I wanted was the 13 pro max but the order has already gone through. How can I change this who should I speak to. Do I just return the phone or can I just upgrade it

[Cleoriff · Accepted solution]

Hi @Aimeem999 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255